Eclipse Legal Systems, the UK's leading legal software provider, today announced that London law firm, Seddons, is implementing the Law Society Endorsed Proclaim Practice Management Software solution.

Seddons will be rolling out preconfigured work types for all staff in a move to further increase competitive edge, and provide a core centralised productivity suite. Prior to the full Proclaim Practice Management implementation, Eclipse will conduct a complete data migration from the incumbent system.

As part of the drive to further enhance client service, Seddons will also take advantage of the integrated Proclaim new client management system, empowering the firm to analyse and track sources of business whilst offering a streamlined and efficient client inception process. In addition, the firm will be utilising Proclaim's MI Data Warehouse feature to provide a central reporting and data mining solution capable of amalgamating Proclaim data with data from other systems used by the practice.

As an expanding practice based in London's West End, Seddons has a strong reputation for both commercial and private client work. Seddons delivers practical, cost-effective legal advice across a range of specialisms with a particular expertise in property, corporate and family law. The practice prides itself on its reputation for quality advice, delivered by lawyers from diverse backgrounds with a primary commitment to service.

James Temple (pictured), Head of IT at Seddons, comments:

"After a rigorous selection process, we found Eclipse's Proclaim system stood out as being able to provide a complete firm-wide solution. The availability of preconfigured case management workflows is a huge benefit and will enable our fee earners to deliver exceptional, cost-effective legal advice, whilst helping to streamline some of our existing processes. The sheer scope and quality of offerings from Eclipse and its Proclaim solution means our future business needs and development can be met with confidence. The fact that Eclipse is Law Society Endorsed gives us that extra assurance that Eclipse is the right partner with which to move ahead."

Eclipse Sales Director, Dolores Evelyn, comments:

"As an established and full-service practice, Seddons was rightly extremely rigorous in its selection process for a firm-wide PMS. The fact that we can provide the practice with what it requires now - and what it aims for moving forward - is testament to the strength of our Proclaim solution and the position it has attained in the marketplace. We look forward to a long and very happy relationship with Seddons!"

Eclipse's Proclaim Practice Management simplifies processes at Higgins Miller

Higgins Miller, a firm of Stockport solicitors, has selected the Law Society Endorsed Proclaim Practice Management Software solution from Eclipse Legal Systems.

Covering the entirety of England and Wales, Higgins Miller offers a friendly but robust and practical approach to clients, ensuring all cases are dealt with effectively and efficiently. The firm takes a flexible and innovative approach to funding, providing fixed fee costs and competitive hourly rates, as well as Legal Aid where applicable.

Using Eclipse's ready-to-go Proclaim Family Case Management Software, Higgins Miller will be able to cater for Private Client and Legal Aid casework. Thanks to Proclaim's configurable nature, the firm will be able to modify the structure of standard cases to suit its staff's way of working. Additionally, Proclaim's ability to export data to the Legal Aid online portal will enable fee earners to submit bills directly to the LAA from their Proclaim desktop application, simplifying the entire process and ensuring higher levels of accuracy.

Furthermore, the integrated Proclaim Practice Management Software solution will enable a unified approach to billing and overall practice management, whilst streamlining processes and operations and ensuring access to live financial data.

Mark Higgins (pictured), Co-founder and Director at Higgins Millers, comments:

"We pride ourselves on our reputation for providing a personalised and expert approach to our clients. Proclaim's inherent flexibility is crucial to this as it means we can tailor the system as and when we need to, to suit our needs and our clients' needs. Furthermore, as we offer Legal Aid, the integration with the LAA means we can not only simplify our processes, but also eliminate duplicate data entry, resulting in hours of valuable time saved that we can now focus on our clients."

Eclipse implements bespoke Proclaim Case Management Software solution at HD Law

Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, has implemented its Proclaim Case Management solution at new start-up firm, HD Law.

The Bradford-based practice specialises in litigation involving the Consumer Credit Act 1974, in general recovering compensation for those who have fallen victim to mis-sold financial products or products purchased using credit. This includes a wide range of claims including mis-sold insurance policies such as PPI, under-performing investments, timeshare and renewable energy products and interest rate hedging products.

The new start-up has opted for an entirely bespoke Proclaim Financial Claims Software solution which will facilitate a secure approach to individual client files, bringing with it a high level of efficiency to the firm's operations and enabling staff to seamlessly share cases with an established Leeds-based practice. Furthermore, Proclaim will help to streamline processes for HD Law by collating all incoming documents, ensuring every piece of client matter is stored, ready for extraction, in the relevant case.

The firm has also implemented Eclipse's Task Server tool which will eradicate hours of administration time by carrying out various time-consuming yet vital tasks - ideal for a busy start-up practice.

Adam Hizzett (pictured), Director at HD Law, comments:

"From previous experience with Eclipse and Proclaim I knew the software was the market leader and definitely the best placed solution for our business. As a new start-up it's essential we are able to establish ourselves and maintain the impeccable standards we promise to our clients. Thanks to Proclaim, I can be confident moving forward that our claims processes can be handled expertly within the system, allowing us to focus on expansion and outgrowing our competition."

Eclipse's Proclaim Practice Management System selected in 6-figure deal by QualitySolicitors Copley Clark

QualitySolicitors Copley Clark, part of a national network of law firms, has selected the Proclaim Practice Management Software solution from Eclipse, the Law Society's sole endorsed provider.

Based in Surrey, the multi-disciplinary practice offers an array of legal services to individuals and businesses, ranging from family and probate through to conveyancing and employment law. The firm prides itself on its reputation for providing clients with access to some of the best lawyers in the UK.

In a 6-figure deal, Copley Clark will be rolling out ready-to-go Proclaim Case Management solutions across a number of departments including Conveyancing and Probate to provide a one-stop desktop application for fee earners. As part of the implementation, Eclipse will be conducting a full data migration from the incumbent system, allowing the integrated Proclaim practice accounting and financial toolset to be implemented, resulting in increased efficiency throughout all departments.

Furthermore, to ensure practice-wide compliance, the firm has opted to take Eclipse's integrated compliance toolset providing an improved risk management strategy.

Copley Clark will also benefit from a number of Eclipse integrations, including with the Land Registry's Business Gateway (LRBG). The Conveyancing team will have full access to Land Registry services directly from their desktop, providing the ultimate in operational effectiveness as well as enhancing overall client service.

Taking this further, the firm has implemented Eclipse's TouchPoint self-service portal to provide a device-independent and interactive experience for clients, enabling fee earners to deliver bespoke real-time data and information, resulting in an entirely personal 'self-service' experience.

Esther Janalli-Brown (pictured), Partner at Copley Clark, comments:

"As part of such an established network of law firms, we need to ensure our systems are the best they can be. Eclipse's Proclaim software was the obvious choice, not only as the market leader, but also as the Law Society's sole endorsed provider. With Proclaim we've found a solution that will improve our internal processes, financial management and compliance strategy, as well as enable us to enhance our client service - something that is crucial for us to continue staying ahead of the competition and maintaining our enviable reputation for incomparable client service."

Eclipse's Proclaim Case Management solution implemented at Personal Injury expert, Brooklands Solicitors

Brooklands Solicitors, a law firm specialising in Personal Injury, has chosen to implement the Law Society Endorsed Proclaim Case Management Software solution from Eclipse Legal Systems.

The Bolton-based firm represents clients nationally, recovering compensation for all types of Personal Injury claims from road traffic accidents (RTA) and slips, trips and falls through to accidents at work. The practice has gained an excellent reputation by ensuring its clients receive an individually tailored service, provided by its highly experienced and understanding team of solicitors.

As the Personal Injury sector is renowned for heavy document production, Brooklands decided to implement a Proclaim Personal Injury Case Management system to increase productivity and cope with an expanding volume of cases. The desktop application will provide fee earners with all the necessary precedent letters, produced at the click of a button, saving hours of administration time and enabling staff to concentrate on client relationships.

Taking this further, Eclipse's Task Server tool will automate a number of regular tasks, carrying out the time-consuming yet vital administrative chores. Brooklands will be able to rely upon the Task Server to alert the team as necessary to ensure actions are never overlooked.

Furthermore, a key business driver for the practice was to have the ability to process RTA claims entirely through the Proclaim desktop. Thanks to Eclipse's integration with the MoJ's Claims Portal, fee earners will have 2-way access via the 'Application-to-Application' technology, providing clients with a fast and proactive service.

Zeeshan Muneer, Director at Brooklands Solicitors, comments:

"By implementing Proclaim we are providing ourselves with a solid platform for development and growth which is something we are committed to doing within the rapidly changing legal landscape. We will now be able to streamline our processes efficiently which will enable us to focus solely on our clients, rather than the labour-intensive administrative tasks.

"In summation, Proclaim will help us to maintain our ability to deliver exceptional results and exceed client expectations."

Eclipse's Proclaim Practice Management System supports new start-up, Virtus Law Ltd

New start-up firm, Virtus Law Ltd, is implementing the Law Society Endorsed Proclaim Practice Management solution from Eclipse Legal Systems.

The new Manchester-based firm has been founded by Director Rossanna Schurink and will be primarily focusing on Personal Injury. Having worked in a number of large national firms, Rossanna decided to set up Virtus Law Ltd to provide clients with expert advice and guidance through a process which can often be traumatic. This ambitious new start-up plans to expand in the future, continuing to offer a personal touch that can often be lost in larger practices.

Virtus Law Ltd will be implementing a ready-to-go Proclaim Personal Injury solution enabling a secure and instantaneous approach to matter management. Proclaim’s integrated practice accounting and financial management toolset will provide a seamless approach to billing and overall practice management, supplying a detailed analysis of operations.

Additionally, the practice will take advantage of Proclaim’s integration with the MoJ’s RTA and EL/PL Claims portal via a seamless Application-to-Application (A2A) method, enabling comprehensive management of claims through the Proclaim desktop.

Furthermore, as a solution to the ‘know your customer’ problem, Virtus Law Ltd will benefit from the integration between Eclipse and CRIF, the ID/AML checking service. Ideal for a busy new start-up practice, the ID checking service will allow Virtus Law Ltd to request ‘one-click’ ID and AML checks directly from the Proclaim desktop, with search results returned directly to the relevant client files.

Rossanna Schurink (pictured), Director and Founder of Virtus Law Ltd, comments:

"As a new start-up business, it was imperative that I implemented the correct Practice Management solution to help me reduce as many administrative overheads as possible, and therefore focus solely on my clients. Proclaim stood out due to its unrivalled reputation and experience within the market, providing me with the confidence to know the software is entirely futureproof.”

Client Case Study: SSB Law

Dynamic Sheffield law firm boosts marketing efforts and client relationships with Proclaim Case Management Software 

“SSB is focused on offering excellent client services at a great price. Proclaim allows us to work efficiently so that the cost savings can be passed directly to the customer, allowing us to offer straightforward legal advice that doesn’t cost the earth.”

Steve Westwood, Operations Manager, SSB Law 

Sheffield practice, SSB Law, offers a wide range of services from family law and probate to personal injury and employment law.

Founded in 2007, the firm prides itself on its reputation for providing accessible legal services to suit any circumstance. SSB Law is unrelenting in its focus on client relationships, ensuring its team of handpicked staff is entirely focused on client success.

The Challenge
SSB Law required a scalable Case Management System, flexible enough to meet the firm’s requirements as it developed and grew over time. From previous research, the practice knew Proclaim possessed an exceptional level of versatility and provided a great open platform.

The Solution
SSB Law implemented the Proclaim Case Management System to provide fee earners with a user-friendly, centralised desktop application.

Furthermore, the practice opted for Eclipse’s New Business Enquiries module to manage ongoing relationships with potential clients, and analyse marketing strategies. As part of the drive to further enhance this, SSB Law also implemented Proclaim’s DotMailer connector, allowing for targeted and relevant email marketing campaigns.

The Results
Since implementing Proclaim, SSB Law has greatly enhanced its marketing efforts, and in turn its relationships with current and potential clients.

The NBE module has enabled staff to monitor and maximise conversion rates – from initial contact with a client through to instruction.

Taking this further, Proclaim’s DotMailer integration has enabled the firm to automatically upload all new enquiries to specific address books, ensuring all potential clients receive personalised and attractive email communications. Proclaim’s inbuilt reporting toolset means the practice can seamlessly identify particular client details and directly upload them to DotMailer, creating an efficient and accurate mailing list with minimal human intervention.

Case Study highlights
• Enhanced marketing efforts with Proclaim’s DotMailer connector
• Exceptional levels of versatility
• Maximised client conversion rates