LHD Solicitors chooses Proclaim

Criminal law specialist to implement Eclipse’s Proclaim Practice Management Solution 

LHD Solicitors is implementing the Proclaim Practice Management Software Solution from Eclipse Legal Systems, the Law Society’s endorsed provider.

Based in Lancaster, LHD Solicitors specialises in dealing with every aspect of criminal defence work from the investigation stage through to appeals. The firm prides itself on the talent and expertise of its solicitors who boast an exceptional reputation for knowledge and experience, resulting in the firm being both the largest and most preferred in the area.

The Proclaim Criminal Case Management Software system will be utilised firm-wide. Staff will have instant desktop access ensuring a secure and consistent approach from all users. The software will also provide LHD Solicitors with a solution to the administrative hurdles inherent in Criminal work, streamlining the case handling process for fee earners.

In addition, the integrated Proclaim practice accounting and financial management toolset will be implemented to boost efficiency and provide detailed analysis of the firm’s operations.

Rachel Hood (pictured), Director at LHD Solicitors, comments:

“With Proclaim we can enhance our efficiency, removing the time-consuming administrative tasks and therefore allowing our fee earners more time to focus on our clients. Proclaim’s inherent flexibility also allows us to adapt and develop in line with the ever-changing needs of the legal sector – something that is crucial for us if we are to continue standing apart from the competition. Furthermore, the team at Eclipse have provided us with exceptional support throughout the entire implementation, reinforcing their reputation as market-leaders.”

Client Case Study: Lees Solicitors

How to provide the ultimate in service delivery and client care with the Proclaim Practice Management Solution

"Proclaim enables us to optimise our processes and gives us the agility to implement a superb client experience - driving customer loyalty and improving margins."

Joanna Kingston-Davies (CEO), Lees Solicitors

Established in 1889, Merseyside-based Lees Solicitors is a full-service practice committed to delivering excellent customer service.  The firm employs over 100 staff across its 3 offices in Birkenhead, Heswall and West Kirby.

The Challenge
In preparation for competitive and legislative changes to the legal markets, Lees Solicitors embarked upon a new business strategy focusing on direct client acquisition - reducing a reliance on third party introducers.  To achieve this new goal, investment in technology was required to ensure operational processes were optimised and service delivery became the prime focus of the practice's activities.

The Solution
A Proclaim Practice Management Solution was implemented firm-wide to provide an efficient and consistent approach to multiple practice areas.  Proclaim’s integrated financial platform enabled a complete reporting base and a seamless approach to billing and practice management.

Proclaim impressed with its ability to be accessed from anywhere at any time – a vital requirement for Lees as it would enhance the firm's flexibility and service proactiveness.

The Results
Lees set out its stall to be the go-to law firm in the region for a broad range of legal services.  Critical to this was fast, transparent service delivery.

Using Proclaim's process management capabilities, Lees has been able to build a complete client journey - from initial inception right through to cross-selling and upselling opportunities at file conclusion.  The management board at Lees has access to real-time information courtesy of Proclaim's integrated reporting suite - providing both broad and granular data analysis.

In terms of marketing and business development, Proclaim provides a core platform from which to service clients and ensure that loyalty and recommendation levels are at an all-time high.

Case Study highlights

• Over 100 staff utilising Proclaim Practice Management
• Consistent approach to client inception and matter handling
• Facilitates superb client service
• Enables real-time data analysis

Gregory Abrams Davidson chooses Proclaim

Eclipse’s Proclaim Practice Management solution selected in 6-figure deal

Gregory Abrams Davidson is implementing the Proclaim Practice Management Software Solution from Eclipse Legal Systems, the Law Society’s endorsed provider.

Based in Liverpool with offices in London, Gregory Abrams Davidson is an established law firm with a client-base comprised of corporate, public sector and private clients. The firm prides itself on its philosophy of striving for professional excellence and maintaining its stellar reputation.

In a 6-figure deal, the Proclaim Practice Management Software system has been rolled out to 80 staff, across all work areas including Clinical Negligence, Conveyancing, Matrimonial, Probate and Personal Injury. Proclaim provides all fee earners with a centralised and consistent approach to matter management – from inception right through to completion. Risk is effectively managed at both departmental and firm-wide levels, with users benefiting from a host of tools to manage and streamline the client ‘journey’.

Eclipse has also conducted full data migration from the incumbent system, allowing the integrated Proclaim practice accounting and financial management toolset to be implemented, boosting efficiency and providing detailed analysis of the firm’s operations.

Gregory Abrams (pictured), Senior Partner at Gregory Abrams Davidson, comments:

“We pride ourselves on striving for excellence and providing first class service for our clients. In the ever-changing legal sector, it is crucial that we implement a software system which will enable us to streamline our process to ensure administrative overheads are removed and our fee earners have more time to spend delivering expert advice to our clients. Proclaim was the clear market-leader for this.”

Record quarter for Eclipse Legal Systems

Market-leading legal software provider welcomes 36 new clients on board

Law Society Endorsed legal software provider, Eclipse Legal Systems, has reported strong 'new-client' quarterly results.

The 3-month period 1st October 2014 - 31st December 2014 saw a total of 36 firms sign contracts to implement Eclipse's Proclaim Case and Practice Management Software solutions.  The new clients range from established high-street practices through to boutique operators and new startups.

Eclipse highlights this last point as evidence of a renewed surge of entrepreneurial activity in the legal sector, with the new startups comprising both green-field businesses and 'demergers' away from established and larger legal services providers.

Eclipse's Proclaim solution is the only Law Society Endorsed system of its type, providing complete end-to-end desktop management of all client and matter information.  The system is in use by over 22,000 individuals, from Top 10 law firms through to sole practitioners.

Eclipse's Sales Director, Dolores Evelyn (pictured), comments on the recent wins:

"It is fantastic to welcome onboard so many new clients, bringing with them such a broad range of industry expertise.  By being able to provide both preconfigured and bespoke matter solutions, we are enabling law firms of all shapes, sizes and flavours to benefit from Proclaim.

"Our order book for 2015 is already looking extremely strong, and we look forward to announcing more new client wins in the very near future."

The Claims Innovation Awards 2015 – nominations now open!

The Claims Innovation Awards 2015 takes place on the 4th June at The Midland Hotel, Manchester.

Eclipse is once again proud to be the headline sponsor of these prestigious Awards. The Awards celebrate how firms, teams and individuals from across the legal services, claims management and associated industries landscape constantly find new ways of raising standards, growing business and improving access to justice.

The Awards will attract around 500 delegates and is open to all law firms and legal service providers – not just Proclaim users. The winners will be chosen by a cross-industry panel of high profile judges.

Click here for a full list of the awards and to make your nominations. And yes you can nominate yourself!

For further information regarding the Awards please contact darren.gower@eclipselegal.co.uk

Eclipse to sponsor 2015 Manchester Legal Awards

Eclipse Legal Systems is delighted to announce its sponsorship of the Manchester Legal Awards 2015.

Taking place in Manchester on 5th March, the Manchester Law Society backed event will attract 600 guests from a huge range of law firms and legal services organisations.

Eclipse is sponsoring two awards categories on the evening:

• Pro Bono/Community Initiative of the Year
• PI/Clinical Negligence Team of the Year

Good luck to all nominated firms and individuals!

www.manchesterlegalawards.co.uk