Legend Solicitors selects market-leading Proclaim Case Management Software solution to replace its current system

London law firm, Legend Solicitors, is implementing the Proclaim Case Management Software solution from Eclipse Legal Systems, the sole Law Society Endorsed legal software provider.

Legend Solicitors boasts an experienced team of solicitors that specialises in immigration, conveyancing and personal injury. Operating from its East Ham office, the firm offers a professional, friendly and reliable client service, and has earnt a reputation of expertise within the local community.

After an extensive selection process, a range of in-depth demonstrations and a number of meetings, Legend Solicitors saw Eclipse’s Proclaim Case Management system as the best on the market. Initially, the firm decided to implement another system based upon costs, but quickly realised that it was not fit for purpose and following this, selected the Proclaim software solution to cover its conveyancing, immigration and personal injury work areas.

Once implemented, Proclaim will provide all departments with a centralised and consistent desktop application, whilst enabling the firm to streamline its processes and significantly reduce administrative overheads. As a result, fee earners’ time will be freed up to focus on exceptional client service. Additionally, thanks to Proclaim’s flexibility, Legend Solicitors will be able to seamlessly integrate the financial accounting and practice management system in a staged roll-out.

To further drive efficiencies within the personal injury department, Legend Solicitors has opted to implement Eclipse’s full A2A (Application-to-Application) software integration with the MoJ Claims Portal, which will provide the team with a seamless method of submitting claims and eliminating duplicate data entry.

Aravind Sreevalsalan, director of Legend Solicitors, comments:

“Eclipse is the clear market-leader when it comes to legal software and its Proclaim system stands head and shoulders above the rest in terms of functionality and adaptability.

“Overall, Proclaim will help us to streamline our case progression, and reduce the time we spend processing cases, therefore helping us to maintain our enviable reputation with our clients.”

Eclipse launches Subject Access Requests workflow to aid law firm GDPR compliance

Eclipse Legal Systems, the Law Society’s sole endorsed software provider, has announced the release of a dedicated Subject Access Requests (SARs) workflow system.

As of May 2018, all organisations will be required to comply with the General Data Protection Regulation (GDPR), the new legal framework which seeks to strengthen and unify data protection for all individuals within the EU. More wide-reaching and onerous than the existing Data Protection Act, GDPR also carries the threat of severe financial penalties for firms found to be in breach, with maximum fines being 20 million Euros, or 4% of the firm’s global turnover – whichever is higher.

Under GDPR, the process around SARs – the mechanism by which individuals can request from an organisation what data is held about them and why – is set to change, with organisations expected to respond quicker and waive any charges they may have once made. As a result, SARs are expected to grow in volume and create an administrative overhead.

Eclipse has created a dedicated SARs workflow solution, seamlessly integrated into its market-leading Proclaim case and practice management software system. The new SARs workflow is available either standalone for non-Eclipse customers, or as a unified toolset for current customers. The SARs workflow will manage requests and automate their handling, reducing cost and aiding compliance with ongoing legislation.

Eclipse’s business solutions director, Tracy Blencowe (pictured), comments:

“GDPR needs to be taken seriously, and existing processes need to be engineered around ensuring that law firms are compliant. We are dedicated to helping law firms make this transition as painlessly as possible, by providing ready-made tools that make compliance a much less onerous task. The SARs workflow joins our recently-released ‘Information Asset Register’ tool and together they provide a robust and scalable platform to enable law firms to enter the new GDPR era with confidence.”