Thursday 8 December 2016

SNS Solicitors offers high quality service with Eclipse's Proclaim Case Management Software solution



Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, is implementing its Proclaim Case Management Software solution at SNS Solicitors, a new start-up firm based in Cheshire.

Founded by Sarah Singh, an experienced solicitor in complex RTAs and litigation, the boutique firm specialises in a range of services across the personal injury sector - from accidents at work and slips and trips, through to RTAs and holiday sickness. Based in the centre of Altrincham, SNS Solicitors is a professional, modern and dynamic firm, priding itself on its ability to deal with claims efficiently and meticulously, ensuring clients receive the best service possible.

As a new start-up, SNS Solicitors needed to implement the right legal software solution to enable streamlined case progression from day one, ultimately serving to establish a sterling reputation right away. With previous experience of the solution, Sarah knew Eclipse's Proclaim Personal Injury Case Management system could improve case handling and increase the quality of client service, without needing to employ a full team of support staff.

Additionally, Proclaim's inherent flexibility means the system can be tailored - entirely in-house - to suit SNS Solicitors, and any area of personal injury work.

Sarah Singh, Director of SNS Solicitors, comments:

"We need to be able to continually develop our services in order to meet the needs of our clients, and the dynamic personal injury sector. With previous experience of Proclaim, I knew it was the right legal software for us - geared to streamlining the entire case handling process, and eliminating administration time, it's perfect in enabling a new start-up to offer high quality client service whilst efficiently increasing case volume."

Thursday 1 December 2016

Eclipse Legal Systems announces innovative Mediation Case Management Software solution

Law Society Endorsed legal software provider, Eclipse Legal Systems, has announced the creation of an innovative addition to its portfolio of case and matter management workflows.

The new Proclaim Mediation Case Management system has been designed to eliminate time-consuming document production and simplify the complicated rates and structures associated with this particular area of legal services. Although initially being used for family-orientated processes, the Proclaim Mediation solution is entirely customisable to suit workplace, commercial and public dispute procedures.

In addition to the inherent Proclaim functionality - such as data storage, document creation, time recording etc - the solution has also been tailored to seamlessly guide fee earners through all mediation case stages. This includes the facility to detail MAIMs appointments, any subsequent joint meetings, and financial or childcare agreements, as well as capabilities for automated letter production and full diary and task management.

Furthermore, Proclaim's provision for Legal Aid work means all time is automatically recorded - available for users to effortlessly upload to the LAA - eliminating duplicate data entry and allowing for the submission of bills directly through the Proclaim desktop.

Laura Clapton (pictured), Mediator and Partner at Eclipse client, Consilia Legal, comments on the legal software:

"We simply could not carry out mediation work to this standard without using Proclaim - mediation is extremely admin intensive and requires excellent organisation - the system provides a core service delivery backbone, and is the perfect PA!"