Tuesday 25 June 2013

The Eclipse Proclaim Personal Injury Awards 2013 – Nominations now open!

The Eclipse Proclaim Personal Injury Awards 2013 takes place on the 26th November at The Riverbank Park Plaza Hotel, London. Once again, Eclipse is proud to be the headline sponsor of this market-leading event, celebrating excellence in the PI sector.
The Eclipse Proclaim Personal Injury Awards, now in their sixth year, provide a unique opportunity to highlight and celebrate the excellence of individuals and organisations across the personal injury sector.
They bridge the partisan ‘claimant/defendant divide’ by encompassing all professionals and key service providers working in this field. The objectives of the Awards are to identify high standards of practice and to inspire others to emulate the achievements demonstrated by those who have been shortlisted.
Click here for a full list of the awards and to make your nominations. And yes you can nominate yourself!
For further information regarding the Awards please contact darren.gower@eclipselegal.co.uk

The Eclipse Proclaim Modern Law Awards 2013 – Nominations now open!

The Eclipse Proclaim Modern Law Awards 2013 takes place on the 25th September at The Dorchester Hotel, Park Lane London.
Eclipse is proud to be the headline sponsor of these exclusive new awards, which celebrate innovative businesses and legal service providers.
Champions in ABSs, new legal entrants and pre-existing law firms that have successfully led engaging, relevant and new strategies for gold-plated services and business growth will be praised in the first of these national awards.
The winners will be chosen by a cross-industry panel of high profile judges.
Click here for a full list of the awards and to make your nominations. And yes you can nominate yourself!
For further information regarding the Awards please contact darren.gower@eclipselegal.co.uk

Monday 24 June 2013

Eclipse announces Doctors Chambers integration

Leading legal software provider, Eclipse Legal Systems, has announced direct integration with the Doctors Chambers medical expert solution.

Eclipse's Proclaim Personal Injury case management solution (one of the family of Proclaim casetypes) is in use at a huge range of claimant law firms who utilise the system to manage claims 'end-to-end'.  As part of this process, practitioners need to engage a medical agency to provide timely and reliable medical reports from appropriate experts and GPs.  Doctors Chambers is one of the country's leading medical agencies, providing a full medical reporting and rehabilitation service to UK law firms of all sizes.

The new integration between Eclipse and Doctors Chambers enables those law firms who use both companies to benefit from rapid and automated medical report management.  Proclaim users can make a '1 click' request from the system which directly communicates with the Doctors Chambers 'DC Cloud' solution.  Information is passed back to Proclaim (for example, a list of available GP appointments) and from here the two systems can share information about the claim and ongoing progress.  Documentation, payment data and invoices can be shared between the two, in real-time, streamlining traditional manual 'request and wait' processes.

Eclipse's Business Solutions Director, Tracy Blencowe, comments: "This integration provides clients of Eclipse and Doctors Chambers with a fat-reducing way in which to manage medical reporting.  Streamlining administration is becoming vital in light of legislative pressures on personal injury, and solutions which remove non value-adding work are in high demand."

Dr Bippon Vinayak, CEO of Doctors Chambers, adds: "The integration between Proclaim and DC Cloud is truly application-to-application, and this provides the quickest and most secure way in which to rapidly share confidential medical information.  We have worked together to produce a truly efficiency-enhancing solution."

Thursday 20 June 2013

Eclipse expands international presence with Zambia win

Eclipse has announced its latest international client with the win of Zambia-based Folotiya and Chiumya Legal Practitioners. This latest win adds a further international territory to Eclipse's portfolio which also includes Latvia, Switzerland, Australia and Nigeria.

Folotiya and Chiumya was among the very first niche legal practices to open in Zambia, focusing solely on corporate and commercial law. Prior to founding the firm with her partner, Natasha Chiumya was an instrumental part of PricewaterhouseCooper’s (PwC) corporate recovery team and has extensive experience in private sector development.

The practice majors in advising on banking and financial transactions, liquidations and receiverships, attending to corporate acquisitions, and managing property transactions of medium- and large-scale developments.

Folotiya and Chiumya is implementing Eclipse's Proclaim system throughout the firm as its core Practice Management solution. A conveyancing workflow is also being taken, with consultancy work provided by Eclipse to tailor that system specifically for use in the African territory. In addition, the firm is taking Eclipse's FileView solution to provide real-time, transparent online access to matter information.

Natasha Chiumya of the practice comments:

"As a niche practitioner we were looking for a solution that would provide us with both internal efficiencies and external competitive differentiation. Proclaim provides that fit for us, and will be invaluable as we grow our presence and our brand."

Wednesday 19 June 2013

Walker Prestons Solicitors

The growth of an Industrial Disease heavyweight

“Proclaim enables us to deliver an excellent level of service, optimising the quality of the client's journey with us every step of the way."
Anser Amin, Partner

Walker Prestons Solicitors is one of the country's leading Industrial Disease firms, providing a full end-to-end claims service. With offices in Blackburn and Sheffield, the firm employs around 60 legal professionals and celebrates its 10th birthday in 2013.

The Challenge

As a young firm, Walker Prestons was looking for a way to increase claim throughput, without the need to radically scale up its headcount. A system was sought that could automate much of the 'standard' procedure within claims, but which provided the freedom to manage them in the firm's preferred way.

The Solution
Eclipse's Proclaim Case Management system was implemented to provide a complete, centralised desktop solution for the firm's claim handlers and fee earners. Initially implemented to manage RTA claims, staff at Walker Prestons have been able to utilise Proclaim's in-built toolset to create a dedicated Industrial Disease system. This was possible following a short series of Eclipse training courses and some advice from the Eclipse Support Team, and has not necessitated advanced technical knowledge, nor the employment of dedicated IT staff.

The Results
Proclaim is used to manage a huge number and variety of Industrial Disease claims, as well as a consistently high number of RTA cases. Proclaim lends itself to organising complex cases with multiple correspondents and heavy document production - staff can handle more work and benefit from automated task lists and reminders to keep organised.
The firm has expanded from 10 to 60 staff, enjoying a great level of word-of-mouth and recommendation business. Proclaim helps clients of Walker Prestons to stay informed through intelligent (personalised) document production and automated SMS text messaging. The firm has ambitious plans to grow further, with Proclaim at the centre of its operations.

Tuesday 11 June 2013

New Alternative Business Structure invests in Eclipse's Proclaim solution

Autonet Law LLP, which was granted its ABS licence by the SRA in April 2013, has selected Eclipse's Proclaim Practice Management Software solution.

Autonet Law has been established by Autonet Insurance Services Ltd to provide a personal injury claims solution for its client base. Formed in 1998, Autonet currently writes over £100 million GWP per annum and employs over 650 staff at its site in Stoke on Trent.

Autonet Law is implementing Proclaim throughout the firm as its core Practice Management solution. Proclaim's integrated Lead Management system is included to provide seamless marketing, file opening, and ongoing adherence to SRA regulations. In addition, Autonet Law is taking advantage of Proclaim's A2A (Application-to-Application) functionality to process low-value RTA (Road Traffic Accident) claims through the Government's Portal system.

Ian Donaldson, Managing Director of Autonet, comments:

"As a newly formed practice, our primary goal was to implement an established and scalable solution that is already proven and in use by other Alternative Business Structures. It’s of vital importance to us that all matters we handle follow our strict quality guidelines, from both a business angle and a compliance one.

Proclaim will allow us to progress claims in an effective and transparent manner, removing any duplication and non-value adding administration. We see Proclaim as an excellent fit for our business moving forward, and see the system as an integral part of our growth strategy."

Friday 7 June 2013

FTSE 250 company, Carillion, implements Proclaim

Carillion Advice Services (CAS), part of FTSE 250 company, Carillion, has implemented Eclipse's Proclaim Case Management Software solution.

As a group, Carillion employs 40,000 people and generates global revenues of over £4billion. Majoring in construction and investment activities, Carillion has expanded its portfolio to offer legal and advice services, with CAS delivering quality, timely, advice to individuals and organisations. CAS operates in both the public and private sectors and is known for both quality and the competitive rates at which advice is provided. The innovative CAS model and expertise in managed legal service and outsourcing offers a highly scalable platform for growth.

CAS recently won a 5-year contract with the Legal Aid Agency to provide legally aided telephone advice (having last year taken over the contract holder, Eaga). Managed by Carillion Legal, the contract is being run by CAS which is now the country's largest advice provider of its type.

Following an exhaustive selection process, Carillion chose Eclipse's Proclaim system to manage all core CAS advice and matter progression work. Proclaim provides a complete, centralised desktop solution for all CAS fee earners and advisors, managing the full lifecycle of each file, from inception to conclusion.

Helen Ord, who heads CAS, comments:

"Of key importance for us was a solution that provides a slick and user-friendly environment for our advisors, whilst also providing the best possible experience for the people we help. Proclaim fits the bill on both accounts, and in it we have found the perfect framework in which to deliver our service promise."

Eclipse's Chief Business Executive, Russell Thomson, comments:

"We are delighted to welcome Carillion onboard - Proclaim provides a fantastic solution for organisations wanting to deliver an optimum service experience both internally and externally. We look forward to a long and successful relationship."