Claims Innovation Awards 2014 - the winners!

Congratulations to all who took part in the Claims Innovation Awards 2014, headline sponsored by Eclipse Legal Systems. The event took place on the 21st May at the Midland Hotel Manchester.

The awards, which celebrate how firms, teams and individuals from across the legal services and claims management landscape constantly find new ways of raising standards, growing business and improving access to justice, were hosted by Patrick Monahan with over 300 guests in attendance.

The full list of winners as chosen by a panel of high profile judges can be seen below:

Best use of Technology
Aequitas Legal

Client Care Initiative
QBE

Claims Management Company Team of the Year
5R1

Legal Services Team of the Year 1 – 10 Partners
Roberts Jackson

Legal Services Team of the Year 11+ Partners
Hill Dickinson – Insurance Business Group

Associated Industries Team of the Year 1 – 50 employees
Photofile Ltd

Associated Industries team of the Year 51+ employees
Premex Services

Online Initiative of the Year
Mistreatment.com

Rising Star
Maggie Kitson – CBT Clinics

Outstanding Innovator of the Year
Zoe Holland – Zebra Legal Consulting

Lifetime Achievement Award
Tim Wallis (pictured with Award)

Lance Mason Solicitors experiences 2,500% growth

Regional practice enjoys rapid expansion utilising Proclaim Practice Management

Regional law firm, Lance Mason Solicitors, has announced a 2,500% growth in headcount since implementing the Proclaim Practice Management Software solution from Eclipse Legal Systems.

The Lancashire-based practice now employs approximately 80 members of staff, having started off as a niche, 3-person firm.  Lance Mason provides a broad range of services to commercial clients and specialises in accident and injury claims.  As a small firm back in 2011, Lance Mason made the decision to implement Eclipse's Proclaim Practice Management solution as a platform for ambitious growth plans.

Proclaim is utilised by all Lance Mason staff, providing a core centralised Matter Management solution for a broad range of practice areas.  The firm also utilises Proclaim as its practice accounting and reporting toolset, providing full integration with fee earner activity.  The Proclaim Compliance solution provides full 'end-to-end' risk management throughout the lifecycle of a matter - fully integrated within the overall Practice Management system.

For client service, Lance Mason utilises Eclipse's FileView tool to provide secure, live, online access to matter data.

Mark Fallon (pictured), CEO at Lance Mason, comments:

"Our ethos has always been to provide the very best level of service, in the most technologically efficient environment.  We chose Proclaim due to its inherent scalability and flexibility - and this decision has proven to be a good one as we have enjoyed headcount growth of 2,500%.  By making sure we use Proclaim's automation features we can build in a structured client 'journey' which makes our services extremely transparent.  To survive and thrive, service levels are becoming key - and that's where we can really stand out from the crowd."

Eclipse Proclaim VIDEO Case Study: Advantage Property Lawyers

"Integration with our introducers saves significant time and increases efficiencies"

Stephen Coupland of award-winning conveyancing practice, APL, talks about how Proclaim enables the next level of conveyancing service.

About APL:

• Licensed conveyancing firm, founded 2009
• 300% growth since that point
• Now employing 60 staff