Full-service law firm, McKeag & Co, implements Proclaim Case Management Software

The practice is implementing Proclaim for all staff, with Case Management solutions in the conveyancing, matrimonial, and personal injury teams.  In addition, McKeag & Co is taking a Proclaim Matter Management solution for non-prescriptive work areas.  To provide a solid methodology for managing prospective clients, the firm is also implementing Proclaim’s recently released ‘New Business Enquiries’ toolset to streamline enquiry management and file opening procedures.

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Proclaim ABS Personal Injury Case Management Software - Express Solicitors

“Any PI organisation wanting to survive and thrive must seriously consider adopting Proclaim ABS PI.”
James Maxey, Partner

Express Solicitors is a specialist accident and medical claims practice, dedicated to providing an expert and unrivalled service on a no-win, no-fee basis.

The Challenge
With the introduction of Alternative Business Structures (ABS), Express Solicitors required an integrated solution for nose-to-tail management of personal injury claims. Of key importance were scalability (Express employs over 100 staff and is expanding rapidly) and the ability to manage work processes within claims management, personal injury litigation and medical reporting.


The Solution
Eclipse’s Proclaim ABS PI solution is the market’s only system dedicated to the requirements of ABS-era personal injury organisations. Proclaim ABS PI was implemented across all Express business units, providing a complete solution at every step of the claims process.


The Results
The system allows Express to take a global approach to its cases, regardless of entry point into the business or the type of claim. As Proclaim manages files across FNOL (first notification of loss), medical reporting and litigation, Express staff have access to a centralised dashboard for viewing and tracking otherwise complex and disparate data and timelines

By utilising dedicated Proclaim workflows dependent upon the type and stage of claim, Express is assured of a consistent and quality approach to personal injury caseloads. All administrative chores are automated, freeing up ‘value adding’ time at every step of the process.

Express has ambitious plans to expand further, following a £3million investment in early 2012, and sees Proclaim as the perfect partner to facilitate that growth.

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Wrekin Housing Trust implements Proclaim Case Management system

Wrekin Housing Trust is implementing Eclipse's Proclaim Case Management Software solution for its in-house legal team.

Wrekin Housing Trust is a non-profit making housing association that provides affordable housing and related services for tenants across Shropshire and Staffordshire.  The Trust was established in 1999 when over 13,000 homes were transferred from Telford & Wrekin Council - the country's largest ever transfer of homes at that time.

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COLP and COFA

The Solicitors Regulation Authority (SRA) authorises compliance officer nominations from 31 December 2012.  But if managers are responsible for regulatory compliance, where exactly do compliance officers fit in?

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