Ralli Ltd Solicitors chooses Proclaim Practice Management

Six-figure deal for personal injury claims software solution

Leading north-west law firm, Ralli Ltd Solicitors, is implementing the Law Society Endorsed Proclaim Practice Management Software solution from Eclipse Legal Systems.

Employing over 60 staff, Ralli provides a full range of legal services to private individuals, businesses, charities, and the security forces. The practice has a particular strength in managing personal injury claims for clients nationwide, and it is in this part of the business that Ralli will be implementing Proclaim.

The 6-figure deal incorporates the Proclaim Practice Management solution, tailored for use by the entire claims function. The integrated Proclaim ‘lead management’ system will empower Ralli to analyse and track sources of business, while offering a more streamlined and efficient client inception process. As part of the drive towards paperless working and rapid client engagement, Ralli is implementing Eclipse’s SecureDocs solution to provide online document signing in a secure browser-based environment.

In addition, Eclipse is carrying out a migration of data from both the accounting and case management systems currently in use at Ralli.

Martin Coyne (pictured), Managing Partner at Ralli Ltd Solicitors, comments:

“Choosing the right software solution for such a vital part of our business is a big undertaking. We were impressed by the sheer scope of what Proclaim can offer – from enhancing the way our staff work, through to improving the end client experience. The Law Society Endorsement cements our confidence in Eclipse and Proclaim; we look forward to a long and happy relationship!”

Tracey Smith, IT Development Manager at Ralli Ltd Solicitors, adds:

“In an increasingly complex and competitive environment, a fully integrated solution which improves efficiency, adds value to the claims process and strengthens client engagement is critical. Proclaim will allow us to respond to the challenges we are faced with and meet changing customer demands with agility and confidence. We have every hope that this market leading software will satisfy our immediate and long term business needs; enabling us to achieve a stronger competitive position.”

Centenary Solicitors chooses Proclaim Practice Management Solution

Hosted Proclaim system implemented by leading law firm

Leading south-east law firm, Centenary Solicitors, has implemented a hosted version of the Law Society Endorsed Proclaim Practice Management Software solution from Eclipse Legal Systems.

Centenary Solicitors operates from 3 offices in Greater London, Surrey and Kent. The firm provides a full range of legal services to both private and commercial clients, with a major strength in winning compensation for victims of Personal Injury – Centenary Solicitors handles matters of the highest complexity, including Brain Damage and Paraplegia.

The firm has rolled out the Proclaim Case Management Software solution throughout the Personal Injury team, ensuring a consistent approach to each case. As part of the implementation Centenary Solicitors has also adopted Proclaim's A2A (Application-to-Application) functionality to process low-value RTA (Road Traffic Accident) claims through the Government's Portal system.

To provide instant desktop access to key financial management data, Centenary Solicitors is also utilising the Proclaim Practice Management solution with integrated productivity reporting toolsets.

Matthew Waterfield (pictured), Senior Partner at Centenary Solicitors, comments:

“We chose Proclaim for two core reasons; it’s the only solution to be endorsed by the Law Society and the system’s inherent flexibility was so impressive. Proclaim will allow us to tailor our clients’ journey perfectly, enabling us to achieve our goal of building successful long lasting client relationships. Proclaim’s range of inbuilt process streamlining tools will save us significant time on each case, freeing up resources to further strengthen our core ethos of providing an open, friendly and understanding service.”