Wednesday 9 December 2015

Eclipse implements bespoke Proclaim Case Management Software solution at HD Law

Eclipse Legal Systems, the sole Law Society Endorsed legal software provider, has implemented its Proclaim Case Management solution at new start-up firm, HD Law.

The Bradford-based practice specialises in litigation involving the Consumer Credit Act 1974, in general recovering compensation for those who have fallen victim to mis-sold financial products or products purchased using credit. This includes a wide range of claims including mis-sold insurance policies such as PPI, under-performing investments, timeshare and renewable energy products and interest rate hedging products.

The new start-up has opted for an entirely bespoke Proclaim Financial Claims Software solution which will facilitate a secure approach to individual client files, bringing with it a high level of efficiency to the firm's operations and enabling staff to seamlessly share cases with an established Leeds-based practice. Furthermore, Proclaim will help to streamline processes for HD Law by collating all incoming documents, ensuring every piece of client matter is stored, ready for extraction, in the relevant case.

The firm has also implemented Eclipse's Task Server tool which will eradicate hours of administration time by carrying out various time-consuming yet vital tasks - ideal for a busy start-up practice.

Adam Hizzett (pictured), Director at HD Law, comments:

"From previous experience with Eclipse and Proclaim I knew the software was the market leader and definitely the best placed solution for our business. As a new start-up it's essential we are able to establish ourselves and maintain the impeccable standards we promise to our clients. Thanks to Proclaim, I can be confident moving forward that our claims processes can be handled expertly within the system, allowing us to focus on expansion and outgrowing our competition."

Friday 4 December 2015

Eclipse's Proclaim Practice Management System selected in 6-figure deal by QualitySolicitors Copley Clark

QualitySolicitors Copley Clark, part of a national network of law firms, has selected the Proclaim Practice Management Software solution from Eclipse, the Law Society's sole endorsed provider.

Based in Surrey, the multi-disciplinary practice offers an array of legal services to individuals and businesses, ranging from family and probate through to conveyancing and employment law. The firm prides itself on its reputation for providing clients with access to some of the best lawyers in the UK.

In a 6-figure deal, Copley Clark will be rolling out ready-to-go Proclaim Case Management solutions across a number of departments including Conveyancing and Probate to provide a one-stop desktop application for fee earners. As part of the implementation, Eclipse will be conducting a full data migration from the incumbent system, allowing the integrated Proclaim practice accounting and financial toolset to be implemented, resulting in increased efficiency throughout all departments.

Furthermore, to ensure practice-wide compliance, the firm has opted to take Eclipse's integrated compliance toolset providing an improved risk management strategy.

Copley Clark will also benefit from a number of Eclipse integrations, including with the Land Registry's Business Gateway (LRBG). The Conveyancing team will have full access to Land Registry services directly from their desktop, providing the ultimate in operational effectiveness as well as enhancing overall client service.

Taking this further, the firm has implemented Eclipse's TouchPoint self-service portal to provide a device-independent and interactive experience for clients, enabling fee earners to deliver bespoke real-time data and information, resulting in an entirely personal 'self-service' experience.

Esther Janalli-Brown (pictured), Partner at Copley Clark, comments:

"As part of such an established network of law firms, we need to ensure our systems are the best they can be. Eclipse's Proclaim software was the obvious choice, not only as the market leader, but also as the Law Society's sole endorsed provider. With Proclaim we've found a solution that will improve our internal processes, financial management and compliance strategy, as well as enable us to enhance our client service - something that is crucial for us to continue staying ahead of the competition and maintaining our enviable reputation for incomparable client service."