The new Proclaim Mediation Case Management system has been designed to eliminate time-consuming document production and simplify the complicated rates and structures associated with this particular area of legal services. Although initially being used for family-orientated processes, the Proclaim Mediation solution is entirely customisable to suit workplace, commercial and public dispute procedures.
In addition to the inherent Proclaim functionality - such as data storage, document creation, time recording etc - the solution has also been tailored to seamlessly guide fee earners through all mediation case stages. This includes the facility to detail MAIMs appointments, any subsequent joint meetings, and financial or childcare agreements, as well as capabilities for automated letter production and full diary and task management.
Furthermore, Proclaim's provision for Legal Aid work means all time is automatically recorded - available for users to effortlessly upload to the LAA - eliminating duplicate data entry and allowing for the submission of bills directly through the Proclaim desktop.
"We simply could not carry out mediation work to this standard without using Proclaim - mediation is extremely admin intensive and requires excellent organisation - the system provides a core service delivery backbone, and is the perfect PA!"
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