The new feature is available for the benefit of Eclipse clients, seamlessly embedded within the Proclaim solution. Fee earners working in a commercial department – who may not ordinarily use Proclaim for day-to-day matter management – can now benefit from Proclaim’s document and email handling capabilities, accessible via an Outlook interface.
This new Proclaim solution provides commercial users with a view of ‘favourite’ matters, contacts and documents, as well as regularly used email and group contacts. Relevant contacts can be attached to matters, enabling the user to rapidly access key contact data when they enter the appropriate client file(s).
In addition, the new Outlook Add-in development enables users to create draft documents (using versioning if required) which are available for viewing in the Outlook previewing pane. Fee earners can also add Word documents from their desktop into a specific client file – via a simple drag and drop method – which are then available for review and editing. Furthermore, a search facility not only enables users to search Outlook for emails from specific clients, but also enables the requested search to be selected and re-used at later times.
Mick Thompson (pictured), Technical Director at Eclipse, comments:
“Eclipse’s development philosophy means that we are constantly enhancing the feature-set offered by Proclaim. This Outlook Add-in provides the kind of flexibility and accessibility that our clients have come to expect from Eclipse, and opens up Proclaim’s benefit pool to a broader audience who may ordinarily not experience the system.”
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