Leading insurer and UK’s largest friendly society, LV=, implements Proclaim for in-house legal team

The UK’s largest friendly society has implemented Eclipse’s Proclaim Case Management Software system for its in-house legal and secretariat team.

LV= provides insurance, investments and retirement products to over five million customers.  Ongoing business expansion within LV= has led to a significant increase in the scope and volume of legal work and services provided by the in-house team.  Following a review of its core management software, the decision was made to roll out a bespoke Proclaim Case Management software solution to fully support and automate workflow.  The system will provide a scalable solution to support future expansion in the provision of legal services.

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