Established in 1997, Williams & Co is a reputable, local practice operating across West Yorkshire. With an aim to provide a more hands on, personal service, the firm believes in building strong client relationships and guarantees competitive fees and a single point of contact for each client.
Eclipse will implement its out-of-the-box Proclaim Case Management Software solution at Williams & Co, providing fee earners with a streamlined client inception process and a powerful centralised database, enabling the firm to maximise its matter management efficiencies.
In a drive to further enhance client service, Williams & Co will benefit from Proclaim's inbuilt integration with Outlook, ensuring all correspondence is recorded and allocated to the correct client matter. Furthermore, Proclaim will enable staff to find and extract information with ease, whilst its diary and task management facility will link to case activities to provide fee earners with automated reminders, ensuring important events and dates are not overlooked.
"Having used Proclaim at my previous firm, I knew of its capabilities in enhancing and standardising matter management. For Williams & Co to continue building strong client relationships, we needed a robust legal software solution that could automate our administrative tasks and in turn, enable us to focus solely on our clients - Proclaim will be crucial to this."
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