Client Case Study: Unity Law

Proclaim Practice Management powers multiple award-winning Disability Discrimination specialist.

“We saw Proclaim as the market leader. It has given us clear operational advantages, putting us ahead of our business plan aims.”
Chris Fry (Managing Partner), Unity Law

South Yorkshire based Unity Law was formed by litigation expert Chris Fry in November 2010, with 6 staff providing a specialist service for victims of industrial disease, clinical negligence and work-related injuries. The practice has since won numerous high-profile awards for its service and now has over 25 staff.

The Challenge
As a new start-up business, Unity Law needed to differentiate itself from more established competitors by providing a higher level of service and a unified approach to client care – “clients not numbers”. To achieve this, a Practice Management Software solution was needed that would free up fee earners to maximise quality time spent on each client case by automating administrative tasks.

The Solution
A Proclaim Practice Management solution was implemented throughout the practice to create a seamlessly-integrated system providing an efficient and consistent approach to each case. The inherent flexibility of Proclaim would also allow for straightforward integration with productivity solutions such as document scanning, and expansion into new work areas in line with the practice’s strategy for growth.

The Results
Time-stealing tasks have been eradicated, with Proclaim automating non-value adding tasks to enable fee earners to focus on the complex litigation cases taken on by Unity Law. Integration with document scanning now means that Unity law’s ‘document inception’ processes are seamless and enable fee earners to access all client and case related information digitally, onscreen.

Compliance is assured thanks to Proclaim’s controlled workflow processes which ensure that no action is missed, and timely reminders are issued around legislative requirements.

Proclaim’s flexibility has allowed Unity Law to electronically exchange data with its costs drafting firm, Compass Costs, removing the delays inherent in postal transit of bundled documentation.

Unity Law is looking to continue its growth with ambitious marketing plans, the goal being to become the UKs leading Disability Discrimination law firm.