Commercial law specialist chooses Proclaim

Carter Lemon Camerons LLP takes Proclaim Practice Management 

City of London-based law firm, Carter Lemon Camerons LLP, is implementing Eclipse's Proclaim Practice Management Software solution.

From its centrally-located premises in the City, Carter Lemon Camerons has an enviable reputation in real estate and commercial development, supporting investors from overseas and operators in the healthcare, social housing, church and charity fields. The practice also boasts a strong litigation team and a prestigious private client base.

Carter Lemon Camerons is implementing Eclipse's Proclaim system as its core Practice Management solution throughout the firm.  Proclaim will provide a central and consistent platform for all matters, and the firm is also taking Proclaim’s integrated Lead Inception tools to provide seamless marketing, file opening, and on-going compliance with SRA regulations and Lexcel accreditation.

In addition to a data conversion from the firm's incumbent financial software system, Carter Lemon Camerons is taking Eclipse's integrated Credit Control Centre module which will provide increased efficiencies and complete management and analysis of its operations.

Justin Cumberlege, Partner at Cater Lemon Camerons, comments:

“To meet the increasing complexities of our clients’ transactions - many of whom are based overseas - a robust and flexible Practice Management solution is vital to maintain the value for money both our corporate and private clients require.  Proclaim will provide us with the consistency that our clients expect, while centralising all matters and financial data in one core desktop solution.  The benefits of an increase in efficiency will pass to our clients."

Eclipse Proclaim VIDEO Case Study: Goldsmith Williams

Conveyancing and the “Interface Relationship” with clients

Eddie Goldsmith of Goldsmith Williams talks about how the Proclaim Conveyancing Case Management solution enables the practice to provide the ultimate in client service.

About Goldsmith Williams:

• Leading law firm and one of the country's foremost property transaction specialists
• CQS (Conveyancing Quality Scheme) accredited by the Law Society
• 200 Proclaim users

Click here to view video

Eclipse Proclaim VIDEO Case Study: Almond Solicitors

“A no-brainer for us… clients are getting a better service, and we’re becoming more efficient.”

Greg Almond of young practice, Almond Solicitors, tells us about his experience with Eclipse and the market-leading Proclaim Case Management software solution.

About Almond Solicitors:

• Personal injury claims specialist, formed in 2011
• Implemented Proclaim Case Management to cater for increased volumes
• Utilising Proclaim as a core platform for ongoing changes to RTA and EL / PL claims

Click here to view video

No January Blues for Eclipse Legal Systems

Eclipse announces 14 new contract wins & gains Investors in People status

The UK's largest independently owned legal IT provider, Eclipse, has announced a bumper 'new business' month for January 2014. The same period has also seen Eclipse win Investors in People accreditation.

A total of 14 organisations invested in Eclipse's Proclaim Case, Matter, Process and Practice Management solutions in the month of January.  The organisations range from established high-street practices through to boutique new startups and commercial operations.  Among the wins were:

• Specialist consulting law firm, Citadel Law - utilising a hosted Proclaim Case Management Solution.
• With major supermarkets and international organisations as clients, Debt Collection Services UK - installing a Proclaim Debt Recovery Solution.
• Award winning Medical Reporters, Photofile Ltd - taking a hosted Proclaim Medico Legal Software Solution.
• Nationwide personal injury specialists, Garvins Solicitors - implementing a Proclaim Personal Injury Case Management Solution firm -wide complete with direct integration to the Ministry of Justice’s Claims Portals.

Craig Budsworth, Partner at Garvins and also Chairman of MASS (Motor Accident Solicitors Society) comments:

“Having the right case management software means that we will be able to extend our service level, and the whole customer experience, ahead of our already very high standards. This is imperative if firms are to thrive in the new legal landscape.”

Wonderful testimonial from Nigel Beck of Eclipse client, Pudsey Legal

“I have personally been working with Eclipse for over 10 years as an end user. My experience of the Proclaim system meant that, when we set up our own practice in 2003, they were the only choice for us when selecting our case management system.

Throughout this time, we have enjoyed a close working relationship with them and have found the Eclipse team, from top to bottom, knowledgeable, eager to help and easy to get along with.

In my opinion, they deliver what is expected and more. The Proclaim system is a great example of the way Eclipse do not rest on their laurels. This system has been constantly developed and upgraded over the years to enhance end user utilisation. Our involvement with them has always resulted in projects (including bespoke to us) being delivered to budget, on time and of exceptional quality.

Whilst their in-depth training has allowed us to deal with many technical issues in-house, an area where I feel they excel is their commitment to support. All technicians we deal with have an in-depth knowledge of the system and are always willing to answer questions and provide assistance on even the most mundane of issues which can occur from time to time.

As for what they ‘do not do well,’ we have not had an issue where I could give any negative opinion. Indeed, our treatment is at the same level now as it was over 10 years ago - testament that they give the same service to both new and old clients alike.

The software has been invaluable to us in the way we work ie. with little admin support. We required a case management system which could be used easily by our lawyers allowing them to be both productive and profitable and Proclaim has delivered this. The system can be as rigid or flexible as the user requires. In our early days we used it ‘straight out of the box.’ However, as time has gone on, due to its flexibility and ease of use we have been able to tailor it to the bespoke needs of our practice.

I would most certainly use Eclipse in the future if required and have no hesitation in recommending both the company and the products.”

Eclipse fundraising generates £9,600 for charity

Eclipse raffle raises much needed funds for four local causes

Staff at Yorkshire-based Eclipse Legal Systems, the UK’s largest independently owned legal software developer, successfully organised and participated in a raffle event raising thousands of pounds for their four nominated charities.

• The Toy Library at St Lukes Hospital in Bradford, which operates a free loan service of specialist toys and play equipment to children with special needs.
• Bradford Foodbank, part of the Trussell Trust, which provides emergency food and support to people experiencing crisis.
• The Bradford Soup Run, which offers food, clothing, blankets and encouragement to the homeless.
• Pulse Radio Secret Santa Appeal, which sends presents to less fortunate children on Christmas day in the West Yorkshire region.

Raffle tickets were purchased by Eclipse staff for the chance to win a host of prizes donated by Eclipse, ranging from an iPad and a Kindle to extra holiday allowance. The total raised through ticket sales was £9,600, split between the four charities.

Steve Ough (pictured), Chief Software Architect at Eclipse Legal Systems, comments:

“We were keen to build on the money we had already raised through our sporting challenges in 2013, by organising a fundraising event to support some lesser known - but very deserving -  causes in our local area. A huge thank you to everyone who took part - the £9,600 raised will make a massive difference to all who rely upon the valuable support our chosen charities provide.”

Proclaim connector for dotMailer now available

Eclipse Legal Systems announces new integrated email marketing solution

Eclipse Legal Systems, the legal sector's largest independent software solutions provider, has announced the release of an email marketing solution utilising dotMailer.

dotMailer is one of the UK's leading email marketing and automation tools, providing a browser-based interface that enables law firms to create and distribute HTML content.  Eclipse’s new dotMailer connector enables users of the firm's Proclaim Case and Practice Management solutions to broadcast rich content to their clients and prospects.

Using the connector, contact data held within the Proclaim solution can be shared with the dotMailer system, enabling the creation of personalised target lists.  This data can be utilised to create intelligent content within, for example, a dotMailer created newsletter template, and the results of marketing campaigns can be shared back in to the Proclaim client / prospect management system.

The new connector utilises Web Services communications to share data in real-time between Proclaim and dotMailer.

Eclipse's Marketing Director, Darren Gower (pictured), comments on the development:

"This latest development opens up another layer of CRM functionality for Proclaim users.  By sharing data seamlessly between the systems, we are unifying a law firm's communications efforts within one integrated desktop solution.

"A huge amount of relevant, valuable client and prospect data is held within Proclaim - so it makes sense to utilise this for marketing purposes rather than having to rely on a separate system and data store to maintain marketing communications."